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Terms & Conditions that protect your account

When you open an account with me355 apk, you enter into a direct agreement with us that covers how deposits work, what withdrawals require, how your data stays…

Clear payment rulesAccount security stepsWithdrawal verification

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What our terms cover

me355 apk Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms apply to every account opened through me355 apk, covering deposit entry, in-lobby play, withdrawal requests, and account closure. We keep accounts separate from other services; your balance exists only in your wallet on this platform. Deposits via DANA, OVO, GoPay and QRIS are processed

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by each payment provider's own terms as well as ours. Account access depends on local law, and we may suspend or close your account if you breach these terms or if local regulation changes. All gameplay is subject to the odds published in each game's help
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screen. Withdrawals require identity verification and must match the payment method used for deposits. We retain transaction records for seven years per local accounting rules.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HOW TO REACH US

Contact us about your account or terms

Live chat Open the chat window in your account lobby between 08:00 and 23:00 Indonesia time, seven days a week. We answer term questions, withdrawal holds and account disputes within minutes.

Email support Send account or terms questions to our email address in your account settings. We reply within 24 hours on weekdays. Attach screenshots of transaction or withdrawal history if relevant.

Account settings Visit the Terms tab in your account dashboard to view the current terms, your accepted version history, and links to our privacy and payment policy documents.

HOW WE PROTECT YOU

Security, data and account integrity

Account verification

Before your first withdrawal, we verify your identity using the phone number and email you provided at sign-up. This prevents fraudulent cash-outs and keeps your balance safe from unauthorized access.

Payment matching

Your withdrawal method must match the deposit payment method on file — DANA goes back to DANA, OVO to OVO, GoPay to GoPay, QRIS to QRIS. This rule stops account takeover theft and money-laundering attempts.

Session security

We log you out after 30 minutes of inactivity on mobile and 60 minutes on desktop. Your login credentials are never shared with payment providers; we handle authentication separately from deposits.

Cookie and tracking

We use cookies to keep you logged in, remember your preferred language, and measure how the site performs. You can disable cookies in your browser, but login and withdrawals will require extra steps each time.

Data retention

Account history, deposits and withdrawals stay in our system for seven years as required by Indonesia financial regulation. After account closure, we keep identifying information for three more years for dispute resolution.

Policy changes

If we update these terms, we'll notify you by email and in your account dashboard. Continued play after the notice date means you accept the new terms. You can request our previous version within 30 days.

Your terms and account questions answered

Yes. You confirm you accept our terms during sign-up by ticking the agreement box. If you don't accept, the account won't activate. You can review our full terms anytime in your account settings under the Terms tab.

No. Our terms require withdrawals to match your deposit payment method for security. If you deposited via DANA, you withdraw to DANA; OVO to OVO; GoPay to GoPay; QRIS to QRIS. This protects against unauthorized transfers.

Serious breaches — such as account sharing, fake identity details, or collusion in live tables — can trigger account suspension or closure. We'll notify you by email with the reason. Minor violations may result in a warning or temporary play restriction.

Transaction history stays in our system for seven years per Indonesia accounting law. Your personal information (name, phone, email) is kept for three years after closure to handle disputes or legal requests. After that, we delete it.

No. Our terms state we must notify you by email and in-account message before any material change takes effect. You'll have 30 days to review the update. If you don't agree, you can request account closure before the new terms apply.

If someone logs into your account without permission, notify our support team immediately via live chat or email. We'll freeze the account, verify your identity separately, reverse unauthorized transactions where possible, and reset your password securely.

These terms cover account rules, play, deposits and withdrawals. Our Privacy Policy covers data collection, cookies and sharing. Both documents live in your account settings; read them together to understand the full picture of your relationship with me355 apk.

Terms & Conditions that protect your account

Contact us about your account or terms

Security, data and account integrity

Account verification

Payment matching

Session security

Cookie and tracking

Data retention

Policy changes

Your terms and account questions answered

01 Do I have to accept these terms to open an account?

02 Can I withdraw to a different payment method than the one I used to deposit?

03 What happens if I break the terms?

04 How long do you keep my account data after I close it?

05 Can you change the terms without telling me?

06 What's your policy on account takeover or fraud?

07 Do these terms cover my privacy and how you use my data?

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